|
Privacy Policy:
OzFlatPacks recognise that your privacy is very important to you, and providing your personal information is an act of trust that we take very seriously.
OzFlatPacks will not sell, trade, give or rent any information obtained from you to a third party.
OzFlatPacks conform to the Australian privacy legislation in the way it collects, uses, secures and discloses of personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes OzFlatPack's Privacy Policy.
What information do we collect?
We lawfully collect personal information that you volunteer when registering on www.OzFlatPacks.com.au website, through forms, or by emails from you.
The information we collect and hold will only be collected by lawful and fair means, and will depend on the products and services you request from us. It may include Information you provide to us when you purchase goods or services, such as your name, email(s), phone number(s) and address(s).
We also collect information about you when you download from our website at www.OzFlatPacks.com.au. The use of the facilities and services available through our website, will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us an email, we will record your mail address. You may however visit our site anonymously.
As you browse the OzFlatPacks website, we may log the IP address of your computer, session details, and domain name to evaluate which parts of the Website you visit and how long you stay there. We do not link your computer's IP address with any other information you have submitted to us. Whilst at our OzFlatPacks website, a user's session may be tracked, however all users remain anonymous when tracked. IP tracking information is aggregated with tracking data from all site visitors, to measure the number of visits, average time spent on the Website, pages viewed, and to help diagnose problems with our server.
What do we use your information for?
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:
- To establish and maintain your relationship as a customer of OzFlatPacks
- To improve customer service at OzFlatPacks (your information helps us to more effectively respond to your customer service requests and support needs)
- To provide the products and services you have requested from OzFlatPacks
- To administer and manage those products and services
- To process transactions
- For direct marketing by email of any specials on products or services you have shown interest in.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from OzFlatPacks (which you would not like to receive), please contact us and we will remove your name from our mailing list.
In most cases, you can gain access to the personal information that OzFlatPacks holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Do we use cookies?
Yes, Cookies are small files that a site or it's service provider transfers to your computer's hard drive through your Web browser (if you allow), that enables the sites or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. We also use cookies to hold session information, improve security during a visitor's session online, ensure effective advertising is tailored to the visitor's needs, and to provide you with your information.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
We store the following information in cookies: your unique user ID. You can use your browser to disable cookies, however OzFlatPacks is not liable for any errors which may be encountered with the Website as a result.
Use and disclosure
OzFlatPacks requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties), except where you consent, you would expect the information to be disclosed, where we have indicated we may disclose; or except where we are legally obliged to disclose such information.
Data quality
OzFlatPacks will take reasonable steps to ensure that information we have about you is accurate, complete and up to date when we collect and use it.
Data security
OzFlatPacks will take reasonable steps to ensure that the personal information we hold about you is kept secure at all times. OzFlatPacks will limit access to your personal information, to employees and data processors that need it to carry out the service provided by us (except where we inform you otherwise). Our employees and data processors are obliged to respect the confidentiality of clients' and website visitors' personal data. OzFlatPacks will reinforce with other employees the policies and practices in relation to safeguarding personal information of clients and visitors, preventing its unauthorised access, use or disclosure, and proper handling. Our website has policies, rules and measures in place to protect the visitor's personal data from Unauthorised access, improper use, Alteration, Unlawful or accidental destruction, and Accidental loss.
By giving out your personal information, or filling in the entry or application form, you have consented to the use of this information in future marketing campaigns that OzFlatPacks feels you may be interested in. At any time you have the option to opt out of receiving any future marketing material, by selecting the unsubscribe option on the material sent to you.
Anonymity
You can access our website home page and browse the public area of OzFlatPack's Website, without disclosing personal information. OzFlatPacks will, wherever it is lawful and practicable, give you the option of not identifying yourself to us, except where it is necessary to use our Website services.
Transfer of Data
OzFlatPacks will take reasonable steps to ensure that any information you give us about yourself, will remain subject to the protection given by our Privacy Statement, another statute or binding scheme which is substantially similar to this Privacy Statement.
Sensitive information
OzFlatPacks will not collect information about you that is considered highly personal or sensitive. For example, information relating to your racial or ethnic origins, religious or philosophical beliefs, sexual orientation, or in relation to your health.
The Internet is not always a secure method of transmitting information. Accordingly, OzFlatPacks cannot accept responsibility for the security of information you send to, or receive from us over the Internet, or for any unauthorised access or use of that information.
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.OzFlatPacks.com.au. We suggest that you visit our website regularly to keep up to date with any changes.
Online Privacy Policy
The online privacy policy applies only to information collected through our website and not to information collected offline.
Client and Visitor Choice
By registering with www.OzFlatPacks.com.au, you have chosen to receive promotional or marketing information from our website or organisation and/or affiliates and alliances. At any time you can Opt out of receiving such Information, by sending a request to Opt Out using the email: [email protected].
By using our site, you consent to our privacy policy.
Complaints
Our Privacy Statement covers www.OzFlatPacks.com.au Website. If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, email [email protected].
We hope that this information has been helpful for you.
If you need further help or more information on this topic please:
|
|